Hoover Washing Machine Error Codes - Meanings and Solutions
Hoover washing machines share their manufacturing platform and control system with Candy, since both brands are owned by Haier Europe. Understanding Hoover washing machine error codes helps you quickly identify the source of a fault.
Why Hoover Washing Machine Error Codes Matter
Because Hoover and Candy use the same underlying platform, their E-number fault codes are essentially identical, meaning troubleshooting resources for one brand apply directly to the other.
Common Hoover Washing Machine Error Codes
E01 – Door Lock Error. The door safety lock device isn't engaging correctly. Solution: Ensure the door is fully closed and check the interlock mechanism and its wiring.
E02 – Water Loading Problem. The water fill phase wasn't completed within the designed time. Solution: Check the solenoid valve, fill hose, and household water pressure.
E03 – Drain Pump Error. The washer cannot drain the tub. Solution: Clean the drain pump filter and check the hose for blockages.
E04 – Water Overfilling Error. Excess water or foam has been detected. Solution: Reduce detergent usage and check the pressure sensor for faults.
E05 – NTC Probe Error. The temperature sensor is malfunctioning. Solution: Professional testing of the sensor and wiring is generally required.
E06 – Unbalanced Load / EEPROM Fault. Depending on the model, this points to either a load imbalance or an internal memory fault. Solution: Redistribute the load first; if the code persists, professional diagnosis is needed.
E07 – Door Lock Blocked / Motor Jam. The door remains locked after the cycle, or the motor is jammed. Solution: Allow the cycle to fully complete; check for obstructions in the drum if it persists.
E08 / E17 – Motor Tachometer Error. A fault in the motor speed sensor. Solution: Professional inspection of the motor and tacho sensor is recommended.
E16 – Heating Element Error. The heater isn't functioning correctly. Solution: Professional replacement of the heating element is typically required.
When to Call a Professional
Fill (E02) and drain (E03) faults are usually resolvable with basic cleaning and inspection. Heating element (E16), motor (E08/E17), and NTC sensor faults (E05) require professional diagnosis, since Hoover's compact control systems need specialized testing tools.