What We Do

Complete Appliance Repair Services

From simple faults to complex electronic failures — we handle it all for residential and commercial clients across Nairobi.

Washing Machine Repair

We diagnose and fix all washing machine faults — draining issues, spin failure, leaks, error codes, electrical faults, noisy drums and more. Fast and accurate.

Tumble Dryer Repair

Is your tumble dryer not heating, taking too long, or making unusual noise? Our technicians repair all tumble dryer models with speed and precision.

Machine Installation

Bought a new washing machine or dryer? We provide professional installation, plumbing connection, levelling and a full test run so you're set from day one.

Spare Parts Replacement

We source and replace genuine spare parts — belts, bearings, pumps, control boards, door seals, heating elements and more — for lasting, quality repairs.

Preventive Maintenance

Regular servicing extends your machine's life. We clean filters, inspect hoses, check electrical connections, and optimize settings for peak performance.

Commercial Laundry Repair

Serving laundromats, hotels, schools and hospitals. We handle heavy-duty commercial washing machines and industrial laundry equipment of all capacities.

Why Choose Us

6 Reasons Nairobi Trusts TechSmith

We're not just any repair company. Here's what makes us the preferred choice for washing machine repair across Nairobi.

Certified & Experienced Technicians

Our team consists of trained appliance repair professionals with years of hands-on experience across all major washing machine and tumble dryer brands. Every technician is vetted and continuously trained.

Same-Day Repair Service

We understand that a broken washing machine disrupts your entire household. That's why we offer same-day repair appointments across Nairobi — call us in the morning and have your machine fixed the same day.

Genuine Spare Parts Only

We never compromise on parts quality. We source and use genuine, manufacturer-approved spare parts to ensure your repair lasts and your machine performs as intended. No cheap substitutes.

Transparent & Affordable Pricing

You receive a clear, itemised quote before any work begins — no hidden charges, no surprises. We believe in fair pricing that delivers genuine value for every Nairobi household and business.

All Brands & Models Covered

Whether you own an LG, Samsung, Bosch, Hisense, Bruhm, Ramtons or any other brand — top-load, front-load, semi-automatic or fully automatic — our technicians have the expertise to fix it.

Doorstep Service Across Nairobi

We come directly to your home or office. No need to transport your heavy appliance — our technicians bring all tools and parts to you, covering all Nairobi estates and satellite towns.

How It Works

Our Simple Repair Process

From your first call to a fully working machine — here's exactly what to expect when you book with TechSmith.

Call or WhatsApp Us

Contact us at 0704 843 613 via call or WhatsApp. Describe your machine's problem and we'll schedule a visit at your convenience.

Inspection & Diagnosis

Our technician arrives promptly, inspects your machine thoroughly, and provides an accurate diagnosis of the exact fault using professional tools.

Transparent Quotation

We provide a clear, upfront quote covering all parts and labour before touching anything. You approve — then we proceed. No work without your consent.

Repair, Test & Handover

We carry out the repair with genuine parts, run a full test cycle, and only hand over once you're completely satisfied with your machine's performance.

Brands We Service

All Major Brands Repaired

Our certified technicians are trained to repair all leading washing machine and tumble dryer brands sold across Kenya.

LG

LG washing machines feature TurboWash technology and AI-powered cycles, delivering energy-efficient, superior cleaning for modern Nairobi households daily.

Samsung

Samsung's EcoBubble technology provides powerful cleaning with less energy, making their washers a top choice for Nairobi homes and apartments.

Bosch

Bosch washers are German-engineered for precision and quiet operation, featuring whisper-quiet motors perfectly suited for apartment living in Nairobi.

Whirlpool

Whirlpool appliances are built for heavy daily use with large-capacity drums and robust performance, ideal for large families across Nairobi.

Hisense

Hisense offers affordable, reliable washing machines packed with modern features, making quality laundry care accessible to every Nairobi household.

Beko

Beko delivers European quality at competitive prices with steam care and quick-wash programs, perfectly suited for busy Nairobi lifestyles and schedules.

Panasonic

Panasonic washers combine Japanese engineering excellence and energy-saving innovation, ensuring consistent, reliable performance under Nairobi's demanding conditions daily.

Siemens

Siemens washing machines bring iQdrive motor technology for ultra-quiet, highly efficient laundry — a premium choice for Nairobi's professional households.

Electrolux

Electrolux's UltraMix technology activates detergent more effectively, delivering outstanding fabric care and clean results for delicate garments every wash.

Hotpoint

Hotpoint is a trusted, dependable brand offering easy-to-use washing machines designed for reliable everyday laundry use in Kenyan homes.

Haier

Haier provides innovative twin-tub and fully automatic washing machines with smart features, perfectly tailored for modern and growing African families.

Ariston

Ariston washing machines deliver Italian-quality performance with advanced steam hygiene technology, offering reliable, efficient and gentle laundry solutions daily.

Miele

Miele machines are renowned for their 20-year lifespan, exceptional build quality, and gentle fabric care — the gold standard for premium users.

Zanussi

Zanussi offers straightforward, dependable washing machines with solid construction and practical features, perfect for no-nonsense everyday family laundry.

Indesit

Indesit washing machines are designed for ease of use and reliability, making them a popular budget-friendly household appliance choice across Nairobi.

Midea

Midea combines smart technology with affordability, providing feature-rich laundry solutions that cater to the needs of modern Kenyan households effectively.

Sharp

Sharp washing machines offer intelligent wash programmes and durable construction, delivering consistent, reliable cleaning performance for families across Nairobi.

Toshiba

Toshiba washing machines feature powerful cleaning with gentle fabric care, backed by Japanese engineering reliability trusted by consumers across the globe.

AEG

AEG's ProSense technology weighs loads automatically, intelligently adjusting wash time and water usage for perfectly optimised and efficient cleaning results.

Candy

Candy washing machines offer WiFi connectivity and smart diagnostics at accessible price points, bringing smart laundry technology to Nairobi families affordably.

Hoover

Hoover provides a wide range from basic top-loaders to advanced smart washers, offering a laundry solution for every type of Nairobi household.

Bruhm

Bruhm delivers affordable, robust washing machines designed for African market conditions, providing dependable laundry care for households throughout Kenya.

Ramtons

Ramtons is a locally trusted brand known for affordability and solid performance, making it a go-to washing machine choice across Nairobi estates.

Von Hotpoint

Von Hotpoint delivers quality home appliances designed for Kenyan conditions, offering excellent value, reliability and accessible after-sales support across Nairobi.

Where We Work

Serving All Nairobi Estates

Our technicians are strategically based across Nairobi County to ensure fast response times wherever you are located.

Ngara
Westlands
Kilimani
Kileleshwa
Lavington
Karen
South B
South C
Embakasi
Kasarani
Roysambu
Parklands
Eastleigh
Langata
Nairobi West
Donholm
Hurlingham
Runda
Spring Valley
Riverside
Upperhill
Muthaiga
Ruaka
Ongata Rongai
Customer Reviews

What Our Clients Say

Hundreds of Nairobi residents trust TechSmith Electronics for fast, honest and reliable appliance repairs.

"My LG front-loader stopped spinning completely. TechSmith came the same day, diagnosed the drive belt fault quickly, and had it running perfectly by afternoon. Truly excellent service!"

Margaret W. Kilimani, Nairobi

"Professional, punctual and very affordable. Fixed my Samsung washing machine's drainage problem in under two hours. The technician was polite and cleaned up after himself. Will definitely call again."

David K. Westlands, Nairobi

"I called about my Bosch machine throwing E18 error codes. The technician explained everything clearly, replaced the faulty control board, and the machine has worked perfectly for months since."

Amina H. Lavington, Nairobi

"TechSmith installed my new Hisense washing machine neatly and efficiently. They connected the plumbing correctly, levelled the machine and showed me how to use all the programmes. Great team, great service!"

Peter M. South C, Nairobi

"My tumble dryer wasn't heating at all. They came to Kileleshwa, diagnosed a faulty heating element, sourced a genuine replacement part, and had it fixed within the same visit. Very happy with the service."

Grace N. Kileleshwa, Nairobi

"Called at 8am about a noisy Whirlpool machine, technician arrived by 10am. Fixed a worn drum bearing on the spot. Honest about what was needed, fair pricing. This is how appliance repair should work!"

James O. Karen, Nairobi
Common Questions

Frequently Asked Questions

Everything you need to know about our washing machine repair services in Nairobi.

How much does washing machine repair cost in Nairobi?
Repair costs typically range from KSh 1,500 to KSh 12,000 depending on the fault severity and parts required. Minor repairs like replacing a door seal or belt may cost KSh 1,500–3,000, while major repairs such as motor or control board replacement can range from KSh 5,000–12,000. We always provide a transparent quote before starting any work.
Do you offer same-day washing machine repair?
Yes! We offer same-day repair services across Nairobi, subject to technician availability. If you call us before noon, we can typically arrange a same-day visit. For urgent repairs, simply mention it when you call 0704 843 613 and we'll prioritise your appointment.
Which washing machine brands do you repair?
We repair all major brands including LG, Samsung, Bosch, Whirlpool, Hisense, Beko, Panasonic, Siemens, Electrolux, Hotpoint, Haier, Ariston, Miele, Zanussi, Indesit, Midea, Sharp, Toshiba, AEG, Candy, Hoover, Bruhm, Ramtons, Von Hotpoint, and more. If your brand isn't listed, simply call us and we'll confirm.
Do you use genuine spare parts for repairs?
Absolutely. We only use genuine, manufacturer-approved spare parts for all repairs. Using quality parts ensures your machine runs optimally after repair and minimises the risk of repeat breakdowns. We maintain stock of commonly needed parts for fast repairs.
Do you repair tumble dryers as well?
Yes, we repair all types of tumble dryers — vented, condenser, and heat pump models. Common faults we fix include not heating, taking too long to dry, drum not turning, excessive noise, and electronic control failures. We cover all major tumble dryer brands available in Kenya.
How long does a typical repair take?
Most repairs are completed within 1–3 hours. Simple fixes like belt replacements or filter cleaning take 30–60 minutes, while more complex repairs involving motors or control boards may take 2–4 hours. If a specific part needs to be ordered, we'll advise you on the timeline upfront.
Do you offer a warranty on your repairs?
Yes. We provide a warranty on both parts and labour for all completed repairs. Warranty terms vary by repair type and are communicated clearly before we begin work. Our use of genuine parts further ensures the longevity of every repair we carry out.
Do you come to my location in Nairobi?
Yes — all our repairs are done at your home or premises. You never need to transport your machine. We cover all estates in Nairobi County including Westlands, Kilimani, Karen, Embakasi, Kasarani, Eastleigh, Langata, South B & C, Hurlingham, and many more.
How do I book a repair appointment?
Booking is easy. Simply call or WhatsApp us on 0704 843 613, describe the problem with your machine, share your location, and we'll schedule a convenient visit time. You can also use the contact form on this page and we'll call you back promptly.
What common washing machine problems do you fix?
We fix a wide range of faults including: machine not draining or spinning, water leakage, excessive vibration and noise, error codes on display, machine not starting, door or lid not locking, drum not rotating, burning smell, machine not filling with water, and electronic control failures caused by power surges common in Nairobi.
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Latest Repair Insights

Tips, guides and updates from our technicians to help you care for your appliances and know when to call us.

Uncategorized

Common washing machine faults that we fix

Washing machines are among the most‑used appliances in homes and laundries, so they face a wide range of mechanical, electrical, and plumbing‑related faults. Professional washing machine repair companies routinely diagnose and fix dozens of recurring problems, many of which recur…

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Get In Touch

Contact TechSmith Electronics

Reach us via phone, WhatsApp, or email. We respond promptly to all enquiries Monday–Saturday.

Our Location Ngara, Nairobi, Kenya
Working Hours Mon – Sat: 8:00am – 6:30pm
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