Candy Washing Machine Error Codes - Meanings and Solutions

Candy washing machines display E-number fault codes, and knowing what each Candy washing machine error code means helps you resolve common problems without unnecessary delay.

Why Candy Washing Machine Error Codes Matter

Four codes account for the majority of Candy fault callouts: E03 (drain, almost always a blocked filter), E01 (door lock), E08/E17 (motor), and E02 (fill-related issues). Knowing these narrows your diagnosis before you even open the machine.

Common Candy Washing Machine Error Codes

E01 – Door Lock Fault. The washer isn't detecting the door as closed and locked. Solution: Ensure the door is fully closed and check the door interlock mechanism for damage.

E02 – Fill Fault. The water fill phase wasn't completed within the designed time limit. Solution: Check the solenoid valve, water fill hose, and household water pressure.

E03 – Drain Fault. The washer cannot drain, almost always due to a blocked filter. Solution: Clean the drain pump filter, which is usually accessible at the front-bottom of the machine.

E04 – Water Level Issue. Too much foam or water has been detected. Solution: Reduce detergent usage and check for a stuck water level sensor.

E05 – NTC Sensor Fault. The temperature reading probe is open or shorted. Solution: Professional testing of the NTC sensor and its wiring is recommended.

E06 – EEPROM / Board Fault. An internal electronic memory or board issue. Solution: A power cycle can sometimes clear this; persistent faults require professional attention.

E07 – Door / Motor Fault. A fault affecting the door or motor system. Solution: Check both the door mechanism and motor wiring for issues.

E08 / E17 – Motor Speed Fault. A fault in the motor's tachometer/speed sensor. Solution: On older collector-motor models, worn carbon brushes are a common cause and can be replaced.

E09 – Triac Fault. A fault in the motor control component. Solution: This requires professional testing of the control board.

When to Call a Professional

Drain (E03) and fill (E02) faults are usually simple checks you can do yourself. Sensor (E05), board (E06, E09), and motor faults (E08/E17) generally require a technician, particularly on models where the motor and control board are integrated tightly into the chassis.