Dishwashers are precision appliances with dozens of components working together in a hot, wet, detergent-rich environment. After years of faithful service, parts wear out, and knowing which spare parts exist, what they do, and what they cost helps you decide whether a repair is worthwhile. This comprehensive guide from Refitec Kenya lists the essential dishwasher spare parts, explains the symptoms of failure for each, and provides indicative prices in Kenyan Shillings for Nairobi and the rest of Kenya. For accurate model-specific pricing, please call Refitec Kenya on +254 704 843 613.
How to Use This Parts List
Dishwasher faults rarely announce themselves clearly. A machine that will not drain could have a blocked filter, a failed drain pump, or a broken impeller. A machine that will not fill could need a new inlet valve or a float switch. Use this list to understand the likely culprit, then have a qualified technician confirm the diagnosis before purchasing a part. Buying the wrong part is the most common and most avoidable expense in appliance repair. Note that prices below are indicative estimates: actual prices vary by brand (Samsung, Bosch, LG, Whirlpool, Ramtons, Beko, Hotpoint, Midea), model, and availability, and our quotations always separate parts from labour.
Dishwasher Spare Parts and Indicative Prices
1. Dishwasher Inlet Valve — KSh 2,500 to KSh 6,000
The inlet valve opens to admit water at the start of the cycle. When it fails, the machine either fills weakly, does not fill at all, or overfills and leaks. It is one of the first parts to suspect on a machine that reports a water supply error.
2. Dishwasher Drain Pump — KSh 3,500 to KSh 8,000
The drain pump expels dirty water after each cycle. A failed pump leaves standing water in the tub, causes drain errors, and often produces a humming sound without drainage. Debris such as glass shards and bone fragments jam the impeller, sometimes allowing a cheaper repair rather than full replacement.
3. Circulation Pump and Wash Motor — KSh 6,000 to KSh 15,000
The circulation pump sprays water through the spray arms under pressure. When it weakens, dishes come out dirty despite correct loading and detergent. Loud grinding during washing indicates a failing pump bearing or impeller damage. This is one of the costlier common repairs.
4. Spray Arms (Upper, Lower, and Third Rack) — KSh 1,500 to KSh 4,500 each
Spray arms rotate to distribute water over the dishes. Clogged jets cause streaking and food residue, while cracked arms leak pressure. Individual arms are inexpensive and easy to replace, making this one of the most cost-effective repairs.
5. Dishwasher Filters (Coarse and Fine) — KSh 1,000 to KSh 3,000
Filters trap food particles before they reach the pump. Missing, cracked, or clogged filters cause dirty wash water, pump damage, and odours. Regular filter cleaning is free, so replacement is only needed when the filter is physically broken.
6. Door Gasket and Door Seal — KSh 2,000 to KSh 5,000
The door gasket seals the tub during operation. Hardened, split, or mouldy gaskets leak water onto the kitchen floor, particularly at the bottom corners. After replacement, leaks around the door almost always stop.
7. Door Latch and Door Lock Assembly — KSh 2,000 to KSh 5,500
The latch keeps the door closed and signals the control that it is safe to run. A failed latch prevents the cycle from starting or stops it mid-wash, and often makes the door hard to close.
8. Door Hinges and Cables — KSh 2,500 to KSh 6,000
Hinges support the heavy door and, on many models, work with counterbalance cables and springs. Sagging doors, doors that fall open, or snapping sounds point to failed hinges or springs, which should be repaired promptly before the door cracks the cabinet.
9. Door Spring and Balance Link — KSh 1,500 to KSh 3,500
Springs balance the door so it opens smoothly and does not slam. A door that drops heavily or will not stay open needs new springs, an inexpensive fix that prevents door and hinge damage.
10. Dishwasher Heating Element — KSh 3,500 to KSh 9,000
The heating element heats water for washing and air for drying. Symptoms of failure include cold water washing, dishes remaining wet, and sanitizing cycles that do not complete. On many modern machines, heating is integrated with the circulation pump, which raises the replacement cost.
11. Dishwasher Thermostat and Temperature Sensor — KSh 2,000 to KSh 5,000
The thermostat and temperature sensor regulate water heat. A failed sensor causes overheating, heating errors, or the machine refusing to heat at all.
12. Float Switch and Float Assembly — KSh 1,500 to KSh 3,500
The float switch shuts off the water when the tub reaches the correct level. A stuck float causes overfilling and floor leaks; a failed switch can stop filling entirely. It is inexpensive and quick to replace.
13. Water Level Sensor / Pressure Switch — KSh 2,500 to KSh 5,500
On electronic models, the pressure switch reports water level to the control board. Faults produce overfill, underfill, or water inlet errors.
14. Dishwasher Control Board (Main PCB) — KSh 7,000 to KSh 25,000
The control board runs every function of the machine. Symptoms of failure include random behaviour, dead displays, cycles that will not start or finish, and combinations of unrelated errors. Board replacement is the costliest common repair, so accurate diagnosis is essential before purchase; many apparent board faults are actually harness or sensor issues.
15. Control Panel and Display Board — KSh 5,000 to KSh 18,000
The control panel is the button and display interface. Worn keys, flickering displays, and unresponsive buttons indicate panel failure. On some models the panel and board are sold as one assembly, which raises the price.
16. Dishwasher Timer and Program Selector — KSh 3,500 to KSh 9,000
On mechanical models, the timer sequences the wash stages. Timer faults cause cycles that stick, skip, or never advance. This part has largely been replaced by control boards on modern machines but remains available for older units.
17. Dishwasher Motor (Drive Motor) — KSh 6,000 to KSh 16,000
Older and simpler designs use a single motor for circulation and, via a solenoid, for drainage. Motor failure stops washing entirely, usually with humming or silence.
18. Detergent Dispenser and Rinse Aid Dispenser — KSh 2,500 to KSh 6,000
The dispenser releases detergent and rinse aid at the correct point in the cycle. A jammed or leaking dispenser dumps detergent at the wrong time, leaving dishes greasy or streaked.
19. Dishwasher Turbidity Sensor — KSh 3,000 to KSh 7,000
On premium models, the turbidity sensor measures how dirty the water is and adjusts the cycle accordingly. Faults cause excessively long cycles or poor wash results on automatic programs.
20. Drain Hose and Inlet Hose — KSh 1,000 to KSh 3,000 each
Hoses carry water in and out. Cracked, kinked, or perished hoses cause leaks under and behind the machine. Replacement is cheap, and hose condition should be checked at every service.
21. Hose Clamps and Connectors — KSh 200 to KSh 1,000
Small fittings matter: loose clamps cause slow leaks that damage flooring and cabinetry. Genuine clamps are inexpensive insurance during any hose work.
22. Dishwasher Wheels, Rack Rollers, and Basket Wheels — KSh 500 to KSh 2,000 per set
Rack rollers let the dish racks slide smoothly. Cracked wheels jam, wobble, and eventually damage rack rails. Sets are inexpensive and restore smooth daily use.
23. Dish Rack, Cutlery Basket, and Silverware Basket — KSh 2,500 to KSh 8,000
Racks corrode at weld points and lose their protective coating, especially where pans scrape them. Replacement racks and cutlery baskets are widely available and transform usability.
24. Dishwasher Rack Prong Repair and Tine Tips — KSh 500 to KSh 1,500
Rust-tipped prongs mark dishes and worsen over time. Repair tips and coatings are a low-cost fix for otherwise sound racks.
25. Dishwasher Motor Capacitor — KSh 1,500 to KSh 3,500
The capacitor starts the wash motor. A machine whose motor hums but does not start, particularly after a power interruption, often needs only this inexpensive component.
26. Dishwasher Sump and Sump Gasket — KSh 3,000 to KSh 8,000
The sump collects water at the tub base and houses the pump seals. Leaks at the bottom of the machine, away from the door, often trace to a failed sump gasket.
27. Pump Impeller and Seal Kit — KSh 1,500 to KSh 4,500
Impellers and seals wear with use and grit. Early replacement of a worn seal prevents water reaching the motor bearings, which is a far more expensive repair.
28. Dishwasher Fan and Vent Assembly — KSh 2,500 to KSh 6,000
The vent and fan release steam during drying. A stuck vent traps moisture, leaving dishes wet and causing condensation on the countertop above the machine.
29. Dishwasher Silverware Holder and Cutlery Clip Sets — KSh 1,000 to KSh 2,500
Accessory holders keep cutlery separated for proper washing and are inexpensive consumables that improve wash quality.
30. Universal Dishwasher Accessories and Consumables — KSh 500 to KSh 2,000
Adjustable wheel sets, door seal lubricant, machine cleaner, and descaler keep a machine performing between repairs. Descaling is especially important in Nairobi's hard-water areas, where limescale is the leading cause of heating element and pump failure.
Factors That Affect Dishwasher Spare Part Prices in Kenya
Several factors move prices above or below the ranges in this list. Brand and model matter most: a pump for a Bosch premium model costs several times more than an equivalent for a compact Ramtons unit. Genuine versus compatible parts is the second factor: original manufacturer parts carry a premium but guarantee fit and longevity, while quality compatible parts suit older machines where economics favour them. Availability is the third: parts for popular brands sold widely in Kenya are cheaper and faster to obtain, while parts for rarely imported models may need ordering. Finally, condition matters: some parts such as pumps and boards are available as tested used components at lower cost with shorter warranty, an option we offer transparently where appropriate.
Should You Repair or Replace Your Dishwasher?
A useful rule of thumb is the fifty percent rule: if the total repair cost, parts plus labour, approaches half the price of a comparable new machine, replacement deserves consideration. A blocked filter, worn wheels, or a split hose costs a fraction of a new machine and is always worth fixing. A failed control board on a ten-year-old compact dishwasher may not be. Our technicians give you honest advice in these terms, because a truthful recommendation builds longer relationships than an expensive repair.
Why Choose Refitec Kenya for Dishwasher Parts and Repairs
Refitec Kenya supplies and fits genuine and high-quality compatible dishwasher spare parts, with certified technicians, transparent quotations that separate parts from labour, and a 90-day workmanship warranty on every repair. We serve Westlands, Kilimani, Karen, Lavington, Parklands, Nairobi CBD, Thika, Kiambu, Machakos, Nakuru, Mombasa, and the rest of Kenya, with same-day service available in most Nairobi areas. Before you buy any part, let us confirm the diagnosis: it is the cheapest step in every repair.
Contact Refitec Kenya Today
Whether you need a single wheel, a door gasket, a drain pump, or a complete diagnostic review, Refitec Kenya is ready to help. Call us today on +254 704 843 613 for professional dishwasher spare parts supply, repair services, and a free diagnosis and quotation.