We are Nairobi's leading certified washing machine and tumble dryer repair specialists. Based in Ngara and serving every estate in Nairobi County — fast, honest and affordable.
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TechSmith Electronics was founded with one simple idea: Nairobi households deserve honest, fast and professional appliance repair services at prices that make sense. We started as a small team of passionate technicians in Ngara — and over eight years we have grown into one of the most trusted washing machine repair companies in the city.
From that early vision, we have completed over 5,000 successful repairs for homes, apartments, hotels, laundromats and commercial facilities spanning every corner of Nairobi County. Our technicians are trained, tested and continuously upskilled to stay ahead of the latest appliance technologies.
We believe in doing things right: using genuine spare parts, providing transparent quotes before touching a machine, and never leaving a job until the client is satisfied. That commitment has earned us hundreds of repeat customers and five-star reviews across Nairobi.
Three commitments that shape every repair, every interaction and every decision we make as a company.
To deliver fast, honest and affordable washing machine and appliance repair services that restore convenience to every Nairobi household and business we serve — without exception.
To become East Africa's most trusted appliance repair brand — recognised for technical excellence, customer honesty, and the ability to keep every household running smoothly.
Six principles that every TechSmith technician lives by — from the moment they arrive at your door to the moment your machine is handed back running perfectly.
We are not just another repair company. Here is what genuinely sets TechSmith Electronics apart from the rest.
Every TechSmith technician holds formal appliance repair training and has completed hundreds of real-world repair jobs. We invest continuously in upskilling our team to handle the latest washing machine technologies.
We come to you. Call us before noon and we can usually have a technician at your door the same day. No need to haul your heavy machine anywhere — we bring all tools and parts to your home.
We source manufacturer-approved spare parts for every brand we service. No cheap substitutes, no grey-market components. Genuine parts mean your machine runs correctly and the repair lasts.
You receive a detailed, itemised quote before we begin any work. We explain exactly what is wrong and what it costs to fix. No work starts without your explicit approval.
LG, Samsung, Bosch, Whirlpool, Hisense, Bruhm, Ramtons, Von Hotpoint and 15+ more — top-load, front-load, semi-automatic, fully automatic and commercial laundry machines. We handle them all.
Our growing base of repeat customers and five-star reviews speaks for itself. Over 5,000 completed repairs across all Nairobi estates — and we treat every single job as if it were our first.
Our certified technicians bring skill, professionalism and genuine care to every job — at every doorstep across Nairobi.
10+ years repairing washing machines across Nairobi. Specialist in LG, Samsung and Bosch front-loaders. James leads our technical training programme.
Certified in both washing machine and tumble dryer repairs. Susan specialises in electronic control boards and motor diagnostics for all major brands.
Peter heads our machine installation and commissioning service. Expert at plumbing connections, machine levelling and post-installation testing across Nairobi estates.
Aisha manages our spare parts inventory and client communications. She ensures every customer gets the right part fast and receives a smooth, hassle-free experience.
Eight years of growth, learning and building trust — one repair at a time.
TechSmith Electronics opens its doors in Ngara, Nairobi. A two-person team with big ambitions — to bring honest appliance repair to the city.
Growing demand pushed us to expand our coverage to Westlands, Kilimani, South B, Kasarani and Embakasi — our technician team grew to 5 specialists.
We began servicing hotels, laundromats and commercial facilities — expanding beyond residential repairs to meet growing B2B demand across Nairobi.
TechSmith completed its 1,000th documented repair — a milestone celebrated with the launch of our genuine parts guarantee on every job completed.
We now serve all 17 constituencies of Nairobi County, from Ruaka and Roysambu in the north to Rongai and Langata in the south. Full doorstep coverage achieved.
Today TechSmith Electronics has over 5,000 completed repairs and a growing team of certified technicians — continuing to serve Nairobi every single day.
Every promise we make to our customers is backed by a genuine commitment to quality, safety and professionalism.
All our technicians hold formal appliance repair certifications and undergo regular skill assessments to maintain the highest service standards.
We commit to using only genuine, manufacturer-compatible spare parts. Every part we install is sourced from verified, reputable suppliers.
We do not close a job until you are completely satisfied with the result. If a fault recurs within the warranty period, we return at no extra charge.
A full, itemised quotation is provided before any work begins. You always know exactly what you are paying for — with zero hidden charges.
We treat your home and property with full respect. Technicians arrive in uniform, use protective covers and clean up completely after every repair.
All electrical repairs comply with Kenyan safety standards. We always verify machine earthing, power supply integrity and operational safety before handover.